Privacy Policy

Effective Date: 06.25.2025
Last Updated: 06.25.2025

Who We Are

Company: Hyblox AI LLC
Website: www.hyblox.ai
Contact: admin@hyblox.ai
Address: 11175 Cicero Drive, Alpharetta, GA 30022, USA
Incorporated in: Florida, USA

Hyblox is an AI infrastructure company specializing in GPU-powered servers and workstations. We provide hardware solutions and consulting services for AI inferencing, training, and fine-tuning applications.

What Personal Data We Collect and Why

Information You Provide Directly

When you interact with our website or sales team, we may collect:

Contact Information: Name, email address, phone number, company name, and job title
Business Information: Industry, use case requirements, technical specifications needed
Communication Data: Inquiries, consultation notes, and correspondence with our team

Why we collect this: To respond to your inquiries, provide quotes, offer technical consultation, and deliver requested services.

Information Collected Automatically

When you visit our website, we automatically collect:

Technical Data: IP address, browser type, device information, operating system
Usage Data: Pages visited, time spent on pages, referring website
Cookie Data: Session cookies and analytics cookies (see Cookie Policy below)

Why we collect this: To improve website functionality, analyze traffic patterns, and enhance user experience.

How We Use Your Information

We use collected data to:

Respond to inquiries and consultation requests
Provide hardware quotes and technical recommendations
Send relevant product updates and industry insights (with consent)
Improve our website and services
Comply with legal obligations

Legal Basis: We process personal data based on:

Legitimate business interests (responding to inquiries, improving services)
Consent (for marketing communications)
Legal obligations (record keeping, tax compliance)

Cookies

Our website uses the following cookies:

Essential Cookies: Required for website functionality
Analytics Cookies: Google Analytics to understand website usage (anonymous data)
Session Cookies: To maintain your session while browsing

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Who We Share Your Data With

We do not sell or rent personal data. We may share data with:

Service Providers:
- Web hosting providers (website operation)
- Email service providers (communication)
- Analytics providers (Google Analytics)
- CRM systems (customer relationship management)
Hardware Partners: When fulfilling orders, we may share necessary information with:
- GPU manufacturers (NVIDIA, AMD, Intel)
- Logistics partners (shipping only)
Legal Requirements: We may disclose data when required by law or to protect our rights.

All third parties are required to protect your data according to industry standards.

Data Retention

We retain personal data for:

Inquiry Data: 2 years from last contact
Customer Data: 7 years for tax and warranty purposes
Marketing Lists: Until you unsubscribe
Website Analytics: 26 months

Your Rights

You have the right to:

Access your personal data we hold
Correct inaccurate information
Delete your data (subject to legal retention requirements)
Object to processing for marketing purposes
Withdraw consent for marketing communications
Data portability in machine-readable format

To exercise these rights, contact us at admin@hyblox.ai.

Data Security

We protect your data through:

SSL encryption for all data transmission
Secure servers with restricted access
Regular security assessments
Employee training on data protection
Incident response procedures

While we implement industry-standard security measures, no internet transmission is 100% secure.

International Data Transfers

We primarily operate in the United States. If we transfer data internationally, we ensure appropriate safeguards through:

Standard contractual clauses
Adequacy decisions
Privacy Shield frameworks (where applicable)

Children’s Privacy

Our services are for businesses and professionals. We do not knowingly collect data from individuals under 18. If we discover such collection, we will promptly delete the information.

California Privacy Rights

California residents have additional rights under CCPA, including:

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of sale (we do not sell personal data)
Right to non-discrimination

Updates to This Policy

We may update this policy periodically. Material changes will be noted on this page with the updated date. Continued use of our services indicates acceptance of changes.

Contact Information

For privacy-related questions or concerns:

Email: admin@hyblox.ai
Phone: (404) 430-7705
Mail: Hyblox AI LLC
11175 Cicero Drive
Alpharetta, GA 30022
USA

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

Consent

By using our website and services, you consent to our privacy policy. For marketing communications, we obtain explicit opt-in consent.